Shipping/Returns

SHIPPING

At NDC Beauty, we carefully create and package all products in order to ensure the highest quality and satisfaction for our customers.

We use USPS services for all shipping. You can track your order via the unique USPS tracking code in your email.

For US Shipments: Once your order is placed, our fulfillment team is notified. We handcraft all products and packaging to suite our customer’s specific purchase requests. You will receive an email when your package has been shipped. Please allow at least one week for delivery following shipment!

For International Shipments: Once your order is placed, our fulfillment team is notified. We handcraft all products and packaging to suite our customer’s specific purchase requests. You will receive an email notification when your package has been shipped. Please allow up to four weeks for delivery following shipment! *

If you have not received your package, please contact us at hello@ndcbeauty.com.

Check out the banner on our website for a FREE SHIPPING code.

 **All packages mailed internationally must go through customs. Delivery may be delayed and a customs fee may be applied. NDC Beauty is not responsible for any delays or fees due to customs. If you do not wish to pay the allotted customs fee and forgo your order, please email us at hello@ndcbeauty.com. Once your package has returned to our office, we will refund you immediately.

 

RETURNS

All of our products have a 100% money back guarantee, and we will do whatever possible to ensure your satisfaction!

If you do not love your product please email up at hello@ndcbeauty.com and we will immediately process a full refund. *

If your product arrived damaged or defective, please email us at hello@ndcbeauty.com and we will resolve the issue immediately! You will have the choice of receiving a full refund or product exchange upon your request. *

**For all returns, you must notify us within 60 day of the processed order date. We will not offer any refunds or exchanges after this time. Thank you for understanding! 

In order to better serve you, we would love to hear your feedback on our policies! Please contact our NDC Care Team at hello@ndcbeauty.com with any questions or concerns.